(If you have an existing smartphone with a number you want to keep, port your landline to a new account on a prepaid phone model like an AT&T GoPhone.) If it is, transfer your landline digits to the wireless carrier of your choice using porting tools on the company’s website customer service representatives at retail stores can also handle the task when you purchase a new wireless phone. If you cancel your account with your previous carrier before the numbers have been ported, then we will be unable to proceed with the porting.As several Google Voice users have reported, the trick is to transfer or “port” your home landline number to a wireless carrier first, which most major companies allow, but check with your desired carrier to make sure your landline number is eligible. ⚠️ Please note: Your numbers must remain active with your previous carrier in order to be ported into Aircall. (The same link can be used to request a portability check.) Once you have collected the information listed above, please feel free to begin the porting process by initiating a porting request here: 🔗 porting portal.
Service address on file with current carrier * If your current carrier is another VoIP service, please reach out to ask them who is the true underlying carrier/owner of the number(s) If you would like to port your existing phone number to your Aircall account, please be prepared to provide the following information: Trial accounts are NOT supported for number porting, however, we are able to run a portability check for you. ✅ Before initiating a porting request, make sure that you are a current Aircall customer and that you have subscribed to a plan. If you would like to continue using a phone number that is active with your previous carrier, Aircall offers the ability to port your existing number(s) to your Aircall account (geographic, national, or toll-free).
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